Great question (and our favorite one)! Our cruiser is a converted bus that's been transformed into a cozy, kid-friendly therapy space. We park in Johnston, Nash, and Harnett counties at central community spots, so families are still traveling to us, just not as far. Think of it as an office on wheels, bringing speech therapy closer to the communities that need it. A quick heads up: Our cruiser is currently under construction! In the meantime, services are happening in homes, daycares, and public spaces. We'll let you know the second she's ready to roll.

We work with children from 16 months to 21 years old, though our prime crew is usually toddlers through age 10. Routes is a great fit for: Toddlers with speech delays Autistic children Neurodivergent kids Complex communicators AAC users (and kids exploring AAC) Late talkers Kids working on articulation, language, or stuttering If your child is figuring out functional communication and connection in their own way, you're in the right place.

Yes! We currently accept: Aetna All North Carolina Medicaid payers Blue Cross Blue Shield (BCBS) Cigna Not sure if your plan is covered or have questions about benefits? Send us a quick message and we'll help you sort it out.

Play, play, and more play! Sessions are play-based and child-led, which means we follow your child's lead, dive into the activities they already love, and weave speech and language goals into the fun. No flashcards. No drills. Just real, joyful learning.

Absolutely! We offer teletherapy for families anywhere in North Carolina, so even if you're outside our in-person service areas, we can still hop on a screen together and get to work. Teletherapy is a great option for older children, families with packed schedules, or anyone who prefers therapy from the comfort of home.

The easiest first step is booking a free 15-minute consult call. We'll chat about your kiddo, your concerns, and how Routes works, and figure out if we're the right fit. No pressure, no commitment, just a friendly conversation. You can reach out through our contact form, send an email, or give us a call. We respond to every inquiry within 72 business hours, often sooner.